Promo Items
I was just thinking the other day as I sat doing my marketing homework that the best way to gain a customer is to offer promotional items. Let me explain my train of thought. I remember when I was a teenager Edge sent me some of their shaving gel through the mail, just a small sample, but I loved it. I have bought Edge shaving gel ever since then, no matter if the price is a bit higher than the other brands. If you let a consumer try your product before they buy it and they love it they will stay loyal, or at the very least I will.
I tried to think of all of the samples that I have ever gotten through the mail. I got one from Hugo Boss cologne and I wear that cologne now. I have gotten quite a few different items and most of them I still use to this day. It may cost a lot up front to send out samples, but it will be worth it when you have a loyal customer for many years. People are skeptical to try something and pay full price for it, and if you give them a sample it alleviates this worry.
If you are trying to market something give the potential consumers a taste of what you can do. It will help you in the long run! Whether it is a free trial for your software or a little bit of a product they will try it and then if it is good for them they will buy it!